Privacy Policy

Information We Collect

We collect only the information necessary to manage bookings, provide a safe and enjoyable poker experience, and respond to enquiries.

• Contact details: name, phone number, and email address when you book a poker table or reserve a seat for poker nights.
• Booking details: date, time, number of guests, and table preferences for the card lounge or poker lounge.
• Dining preferences: dietary requirements for restaurant reservations.
• Website usage: basic analytics data such as pages visited and approximate location, collected through cookies as described in our Cookie Policy.
• CCTV footage: recorded in public areas of the venue for security and safety.

No financial information is stored on our systems; payments are processed by third-party providers.

How We Use Your Information

Your information helps us deliver a seamless offline poker and hospitality experience.

1. To confirm and manage bookings for poker tables, poker nights, and restaurant reservations.
2. To communicate with you about your visit, including confirmation and reminders.
3. To improve our card lounge, poker lounge, and restaurant services based on feedback.
4. To ensure the safety and security of all guests and staff through CCTV monitoring.
5. To comply with legal obligations, such as record-keeping requirements.

We do not sell or rent personal information to third parties.

Disclosure of Information

We only disclose personal information when necessary to operate our venue or comply with the law.

• Service providers: booking platforms, payment processors, and IT support who assist in running our poker venue and restaurant.
• Legal authorities: when required by law or to protect the safety of our guests and staff.
• Professional advisers: such as lawyers and accountants, under confidentiality obligations.

All third parties are contractually required to protect your information.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. These steps include secure storage of booking records in access-controlled systems, encryption of data transmitted through our website, regular staff training on privacy and data handling, and CCTV footage stored securely and accessible only to authorized personnel.

No method of transmission over the internet is 100% secure, but we strive to use commercially acceptable means to protect your information.

Your Rights and Choices

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate.

• Contact us using the details below to request access or correction.
• We will respond within a reasonable timeframe, usually within 30 days.
• You may also request that we delete your information where it is no longer needed, subject to legal requirements.

For privacy enquiries, email [email protected] or call +61 468 293 751.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our site.

• Essential cookies: required for basic site functionality.
• Analytics cookies: help us understand which pages are visited, including those about poker tables and poker nights.
• You can manage cookie preferences through your browser settings.

For detailed information, please refer to our Cookie Policy.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page. Significant changes will be highlighted on our website or communicated via email where appropriate. The effective date at the top of this page indicates the most recent revision.